Frequently asked questions (FAQ)

Business funding
Entrepreneurship & SMEs
Environment
Health & safety
Internationalisation
Legislation
Market information
Other subject
Public procurement rules
Single currency
Social policy & employment

Business funding

Q Are there any EU grants for development of their business?

A Explained basic nature of EU funding and suggested other ways to fund business development

Q Is there any funding available from EU to help develop business internationally (e.g. developing multilingual website)

A No EU funds for this, but may be covered by UKTI TESS programme. Client referred to UKTI (Paul Tweddle)

Q Asking about EU grants to fund training for his secretary

A None available from EU, but could possibly be eligible for Train to Gain

Entrepreneurship & SMEs

Q Would like to be kept up to date with developments re. the EU. Can we help?

A Added to mailing list for e-newsletter

Environment

Q Would like to keep track of developments on environment at EU level

A Added to subscriber list for e-news

Q Would like to be kept up to date on EU issues relating to the environment

A Suggested adding to e-news subscriber list. Agreed and actioned

Q Would like to keep up to date with any EU developments relating to the environment

A Added to e-newsletter

Q would like to be kept up to date with any issues relating to the environment and sustainable procurement

A Added to ezine mailing list

Q Would like to be kept up to date with any EU developments relating to the environment and also with activities of EEY

A Added to ezine mailing list

Health & safety

Q Client is proposing a new business to supply transformers and wonders about legislation on CE marking

A Info supplied - see Oskar

Q Firm is trying to establish if they have any obligations under REACH. They produce various types of anti-slip flooring. Their ingredients are mostly sourced within the EU but they do import glass fibre (GRP) gratings from China

A Looked into legislation and thought that their products would be considered as "articles" under the Regulation. As they are not intended to release any chemicals during use, there would seem to be no obligation to register. Recommended however that they talk to the suppliers of their components, to check whether they are registering

Internationalisation

Q Interested in working with partners in Europe to market its services: a worldwide walking challenge

A Details of partner search service provided - see Oskar for details

Q Looking at developing business in Europe, initially in Spain. How can EEY help?

A Partner search services outlined and further information provided

Q Completion of partner search profile

A Profile completed and submitted to BCD

Q Seeking agents in Europe for super alloys and stainless steel products

A Advised about partner search service Subsequently assisted by compiling profile and submitting to BCD

Q Company is interested in finding partners in Europe to distribute their products. How can we help?

A Partner search service explained and profile request form supplied

Q Would like to be kept up to date on EU developments and business opportunities, particularly those relating to language services

A Added to subsriber lists for ezine and business opportunities

Q Interested in EEY services both for own company and clients with whom they do business

A Services explained. Also mentioned that we maintain a database of local language services providers and arranged to enter them

Q Enquiry about EEY services in order to help them internationalise their business

A Brief outline given and meeting arranged to discuss further

Q Company is looking to expand operations through strategic alliances and would like to look for suitable partners

A Form submitted. Contacts 28/10 - 4/11 to clarify nature of cooperation required

Q Established manufacturer of recycling equipment with agents in Belgium, Scandinavia and also a reciprocal link with a firm in Italy. Would now like to expand into France, Spain and Portugal via agents / distributors

A Explained our partner search service and then sent further information and application form

Q A client of RLNYH is seeking partners in Romania and Poland: is this something EEY can help with?

A Yes, explained partner search services and sent details

Q Company has done business with Spain and Scandinavia but would now like to develop into C&E European market, ideally via partner companies

A Explained partner search services available via EEY and options available. Supplied further details / forms

Q Would like to expand business into Europe and wanted advice on how they could do this

A Discussed (better / more) use of website, e.g. making it multilingual. Also use of partners in other countries, e.g. as agents / distributors. Explained our partner search service in more detail and followed up with application form

Q Provides health & safety training and distributes PPE. Is interested in acting as the UK distributor for European firms. Also possibly exporting. How can EEY help?

A Partner search services discussed and sent form to apply for this

Q Already exports to Spain and has some potential sales to Belgium but it keen to develop new markets / seek new distribution partners. Can EEY help?

A Explained partner search services and sent summary plus form for completion

Q Company has developed German language version of their software product for primary schools and wishes to find partners to distribute this in Germany and Austria

A Discussed EEY services including passive and pro-active partner search, brokerage events etc. Arranged to supply application form and to register client for profile alerts

Q Meeting to discuss development of overseas markets and partnerships

A Agreed to update existing profile to match new requirements and to develop new profile to cover strategic partnerships

Q Has traded internationally for some time, but either existing agents are not performing well or have gone all together. What can they do to re-establish themselves in these markets?

A Discussed strategies for developing new contacts including EEY Partner Search service. Arranged to send partner search request form

Q Have client company (Langver Engineering) which would like to export their products to mainland Europe. Is there any help available from EEY to target potential overseas customers, exhibit at trade shows etc?

A Services of EEY outlined: partner search, enquiries and tenders alert.

Q Had received brief information about tenders and partner search services from EEN North West, but wanted to know more about how we could help the company

A Tenders service outlined, but client is quite happy using TED for now although he was interested in our workshops on selling to the public sector, so sent him details of next WYorks date. Discussed in more detail how we can help find potential partners in Europe: firm is interested in sourcing new products to sell in UK market, as well as distributing its products elsewhere in Europe, Services outlined and followed up with further information

Q Interested in identifying potential partners who could help them with local delivery in Europe of consignments

A Explained EEY partner search services. Sent link to section on website and offered pro-active search if required

Legislation

Q Does Regulation 44/2001 apply to Denmark?

A Regulation 44/2001 has been extended to apply to Denmark by EU/DK Agreement (Decision from April 2006). This came into force on 1st July 2007.

Q Would like to keep up to date with EU developments relevant to businesses

A Suggested adding to e-newsletter list. Agreed and actioned

Q Would like to be kept up to date with developments in EU related to business

A Suggested adding to subsriber list. Agreed and actioned

Q Would like to be kept up to date with EU developments

A Suggested adding to e-news subscriber list. Agreed and actioned

Market information

Q Asking for specific OJEU notice

A Sent him pdf files of tender notice he required

Other subject

Q Enquired about the tendering service we provide

A Gave details about our service and contact details

Public procurement rules

Q Request for 2 notices on TED

A See Oscar

Q Help required on accessing contract opportunities in the public sector

A See Oskar

Q Enquiry about OJEU (TED) notice

A See Oskar

Q Must a contract for part B services initially advertised below the threshold value for services as per Directive 2004/18, which has subsequently become of higher value be required to follow these guidelines?

A See Oskar

Q Would like copies of notices placed in the OJEU in relation to Cross Keys Homes and Abbeyfield

A Supplied - see Oskar

Q Advice needed on tendering for contracts in the public sector

A Meeting held to give advice on how to put together bids etc - see Oskar

Q More information requested about our tenders service, how it works,

A See Oskar

Q Would like details of training available to help them sell to the public sector

A Info provided of courses - see Oskar

Q More information requested about our tenders service, how it works,

A See Oskar

Q Would like to access courses on selling to the public sector

A Info provided - see Oskar

Q More information requested about our tenders service, how it works and also interested in finding partners in other EU countries

A See Oskar

Q More information requested about our tenders service, how it works,

A See Oskar

Q Interested in accessing sub-threshold contracts (public sector)

A See Oskar

Q Would like to access contract opportunities in the public sector for supplying careers guidance to young people and related services

A Details provided of tenders service - see Oskar

Q Would like to access public contract opportunity information for local areas

A Meeting held to discuss strategies for accessing public contracts especially within the region

Q Interested in tracking contract opportunities in the public sector for their areas of work

A Tenders alert service explained and details provided

Q Interested in accessing contract opportunities in public sector for supply of fuel oils

A Tenders alert service explained & details sent - see Oskar

Q Interested in finding out about contract opportunities in the public sector

A Details of tenders alerting service provided - see Oskar

Q Would a contract for provision of food hygiene inspections be considered as a Part A or B service (Annex II A or B)?

A See Oskar

Q Is a contract for operation of an arthouse cinema considered a Part A or B service?

A See Oskar

Q Would like help accessing contract opportunities with local councils

A See Oskar

Q Further discussion on accessing public contracts

A Arranged trial subscription to tenders alert service

Q Would like to work more in the public sector and wants to know how to find out about contract opps

A Tenders service described. Trial subscription arranged - see Oskar for details

Q Enquiry about services offered by EEY and in particular interested in any activity to train SMES on procurement

A Details provided - see Oskar

Q Enquiry about accessing contract opportunities in the public sector

A Details of services provided - see Oskar for details

Q Copy required of OJEU notice published by Anchor Trust

A Copy supplied

Q Copy of notice published in OJEU by the Royal Armouries

A Copy supplied

Q Copy required of OJEU notice published by Royal Armouries

A Copy supplied

Q Copies required of 2 OJEU notices published by Royal Armouries and UFI

A Copies supplied

Q Copies required of OJEU notices published by Royal Armouries and Bradford NHS Trust

A Copies supplied

Q Request for OJEU notices published by Anchor Trust

A Copy supplied

Q Copy required of OJEU notice published by Anchor Trust

A Copy supplied

Q Copy of OJEU notice published by Royal Armouries

A Copy supplied

Q Copy of OJEU notice published by Anchor Trust

A Copy supplied

Q Copy of OJEU notice advertised by Anchor Trust

A Copy supplied

Q Copy requested of OJEU notice advertised by Scarborough Council

A copy supplied

Q Request for copy of OJEU notice published by Calderdale NHS Trust

A Copy supplied

Q Request for copy of an OJEU notice advertised by UFI

A Copy supplied

Q Client requires a copy of a notice advertised by West Hull PCT in relation to the LIFT (hospital) project, which she believes was advertised in the OJEU on 29th October 2002

A Detailed research & found - see Oskar for details

Q Client requested confirmation if tending out a contract for fund management services over the public procurment threshold would be covered under part A i.e. not residual (part B)

A See Oskar

Q Client is interested in accessing contract opportunities to supply housing software but is struggling to use TED. Can we help?

A Advice given on TED and our service - see Oskar for details

Q Would like a copy of a notice for Home to School Transport Services, which she believes WY Metro advertised in either late 2007 or early 2008 (covering the Bradford area)

A Copy of PIN notice supplied - see Oskar for details

Q Would a contract for the provision of bailiff services come under Annex IIA or B of the EU Directive on public contracts?

A Research carried out - see Oskar for details

Q Threshold for a contract for legal services - for a college

A See Oskar

Q Further information needed on EEY service

A Signed up for trial subscription

Q Has a contract to supply PR services to the Central Office of Information been advertised in the OJEU?

A Eventually published 31/05/08 and supplied - see Oskar for details

Q Client would like to see details of a contract to build an amphitheatre in Scarborough which he believes has been advertised in the OJEU

A Found and supplied - see Oskar for details

Q Currently working for public sector clients but as sub-contractor to major construction firm. This contract comes to an end soon, so he is looking for new public sector work. How can EEY help

A Explained tenders alert service, but in discussion with client realised that his firm is very small and contracts advertised in OJEU would be beyond his capacity. Discussed ways of accessing lower value contract opportunities and in particular Bradford Council's approved supplier list. Gave information on how to apply, as well as details of our service

Q Wishes to develop business and is interested in looking at opportunities in the public sector

A Meeting held to discuss EEY services and in particular tenders alert service and how they could go about bidding for public sector work (especially sub-threshold contracts to start with). Supplied details of procurement contacts in Yorkshire & Humber, sample notices from TED and copy of EEY guide on selling to the public sector

Q Has the Environment Agency advertised a contract in the OJEU for fisheries consultancy?

A Checked TED and found a notice advertised on 06/06/08 but this was a contract award notice

Q Needs a copy of a notice placed by BG Trading in the OJEU in 2001 (S122 83286-2001)

A Found on CD but could not supply copy, as 2001 version of software no longer compatible. Advised that copy could be requested via Commission Representation in London

Q Client has done a little work for public sector clients in the past, offering conflict resolution training. Would now like to expand activity in this area but needs help

A Held long meeting with client during which discussed: EU procurement rules, sources of tenders information, our tenders alert service, hints & tips when bidding, meet the buyer events and training. Further information sent afterwards on upcoming events, numbers of contracts advertised in TED in his field and a trial subscription application form

Q Needs copy of an OJEU notice advertised by Hampshire County Council in 1992 (OJ S168, 34264-92)

A Unable to source in our archive (hardcopy not kept). Request made to Luxembourg via UK Rep: came back next day - they can't help with this one either!

Q TED trial client, to start as soon as possible.

A Profile set up, but needs to be checked with JL and client. The profile is very broad and might need to be refined once client starts to receive contract details, although did try to clarify some areas by phone while setting up initial profile.

Q Looking out for a public contract notice for NHS LIFT("Express LIFT"). Has it been advertised in the OJEU?

A Checked - not yet. Should be picked up by regular tenders alert service

Q Asking about a contract published by Blackburn Council in the OJEU in relation to education. Thought it had been published on 1st August

A Checked TED: actually published on 2nd August. Sent a copy

Q Client is trying to bid for public sector contracts but is struggling with the procedures and jargon. Can we help?

A Spent time talking him through: EU rules & procedures; hints & tips when bidding; use of TED contract award notices as market intelligence & sub-contract opportunities; how to register on SCMS for Yorks & Humber lower value council contracts; the EEY tenders alert service

Q More information requested about our tenders service, how it works,

A See Oskar

Q Interested in accessing public contract opportunities and also in finding partners elsewhere in Europe

A Tenders alert and partner search services explained - see Oskar

Q More information requested about our tenders service, how it works,

A See Oskar

Q More information requested about our tenders service, how it works,

A See Oskar

Q More information requested about our tenders service, how it works,

A See Oskar

Q Having received one notice from us, would like to know more about how they can access public sector contract opportunities

A Briefly explained tenders alert service offered by EEN and referred to EEN Wales for further assistance

Q Going out to tender for checking the Customer Service Excellence Mark that they have. Had thought this would be a Part B service but this has been challenged internally. What is our opinion?

A Thought that this might be considered as a Part A service: management consultancy / quality assurance are all listed as category 11

Q Client had thought she'd seen a notice advertised in TED for Beth Johnson Housing Association but she can't find it now. Can we help?

A Checked TED and found a contract which covered BJHA. However the closing date was 29th August. Sent copy

Q Interested in accessing contracts in the public sector to supply sanitaryware

A EU rules explained briefly and information given on EEY tenders alert service

Q Has tried selling their services to clients in the public sector but has found this very difficult (bureaucracy) and feels it is not worthwhile. Can we help?

A Discussed hints & tips when bidding, including getting feedback.

Q Would like to know CPV codes for: - project management - cost management - quantity surveying - contract management Also: would drilling boreholes and trial pits contracts be considered as works or services?

A Provided relevant new CPV codes (71541000, 71244000, 71322100, 71324000, 79994000). Checked CPV codes for drilling. Found various codes relating to well drilling / exploration work. All construction. However, checking TED, others had used codes for site / ground investigation services. Suggested that if the work they propose is more of an investigative nature, they could classify it as a service but if the borehole is to be constructed, would be works

Q Advice on public thresholds for medical services.

A provided threshold values for part B & those listed in schedule 1

Q Client had seen Notice of interest in Business Link’s August newsletter (Malta – submersible pumps). Call made by Business Link, but JK contacted client directly.

A The Malta deadline has passed, but client is interested in finding out more about tenders in general. It seems that the client is particularly interested in offering its services to contract winners, so is keen to find out about Contract Awards. Described TED and our services. Provided with link to TED website and sent copy of our service sheet and trial form.

Q Client is interested in public sector contract opportunities. Had registered with BiP but got lots of irrelevant contract notices. Is there any other way?

A Explained EEY tenders alert service and sent details and application form. May come back to us when subscription at BiP expires

Q Would the procurement of occupational health & employee advisory services be considered an Annex IIB (Part B) service?

A Occupational health is under category 25 (i.e. Part B). Employee advisory service less clear, but others have advertised it on TED as category 25 / 27 (both part B).

Q Company would like to do more business with local councils. How do they go about this?

A Supplied copy of EEY guide on selling to the public sector and offered further help if required

Q Trying to track down a contract from 2003 (June onwards?) for a Decent Homes programme published in the OJEU by Gateshead Housing Company. Can we help?

A Checked TED archive and found it had been advertised on 22nd October 2003. Supplied a copy.

Q Client would like copies of 2 notices published recently in the OJEU by William Sutton Housing Association. They relate to work in Leeds and Sutton-on-Trent

A Found both notices - advertised on 16th and 23rd September - and sent copies in PDF

Q Would like to access public sector contracts for marketing work

A TED service explained and client decided to sign up for trial subscription

Q General interest in finding out more about public contracts.

A Described our service, gave details of alito website. Client will call back if interested in trial.

Q Interested in accessing public sector contract opportunities, especially in West Yorkshire

A Explained briefly EU advertising rules. Outlined our service and the scope (including local contracts). Supplied details

Q Trying to track down a contract which Birmingham City Council is supposed to have advertised recently for legal services (mentioned in an article in The Lawyer 22/09/08). Notice we help on contract opportunities: can we help here?

A Checked TED - no sign. Legal services are Part B services and don't have to be advertised. Agreed to contact the Council on the client's behalf: apparently the contract will be going out to tender in November (in OJEU and on their website). Client informed and given the Council's website

Q Seeking a invitation to tender for the East Midlands Property Alliance. Does not seem to have seen in advertised in the OJEU - can we help?

A Found advertised on 17th October.

Q Seeking a contract notice published by Dept of Health / NHS in the OJEU in 2002 / early 2003 for ophthalmology services but can't find this in TED. Can we help?

A Notice is too old for TED archive. Can request for them from OPOCE but will need reference and ideally publication date. We have this year on CD but again would need more precise information as the CDs are not cumulative

Q Interested in contract opportunities for manufacture of exhibition / display stands and also pattern making moulds for manufacturers. What opps are there in the public sector?

A Felt that first area of business of most relevance to public sector. Explained EU rules and tenders alerting service. Sent details and application form later

Q Would like to find out about contract opportunities in the public sector for innovation & related consultancy

A Tenders trial set up from 16th December

Q Would like full details of a notice advertised by the FSA in the OJ (352935-2009)

A Full details sent by e-mail

Q Would like to find out about contract opportunities in the public sector for catering services but does not know how best to go about this

A Very small / local company, so best to target local organisations. Supplied details of a local contract opportunity with Kirklees Council (closing date 12/1/09). Further general advice on accessing low value contracts given

Q Would like to get information on contract opportunities in the publlic sector in both Y&H and Co. Durham for supply of compressed air systems (although based in Aycliffe has depots in Batley and Sheffield)

A Explained how public contracts are advertised in the OJEU and elsewhere. Also outlined tenders information service and sent details of trial subscription option

Q Having read article in MAS newsletter, would like to find out more about public sector contract opportunities and how to track them

A Explained EEY tenders service and supplied further details, including information on trial subscription option

Q Would like to access contract opportunities (and also business information) relating to inspection, testing and environmental monitoring in relation to glass / glass manufacture. Can we help?

A Explained tenders, monitoring (update) and enquiry services. Supplied further information by e-mail

Q Copy of full details required of OJEU notices 154918-2008, 115753-2008 and 104561-2008

A Copies supplied via e-mail

Q Copy of full details required of OJEU notice 115753-2008

A Copy sent by e-mail

Q Copy of full details required of OJEU notice 104561-2008

A Copy supplied via e-mail

Q Copy of full details required of OJEU notice 189538-2008

A Copy supplied via e-mail

Q Full details required of OJEU notice 189538-2008

A Copy supplied via e-mail

Q Copy required of full details of contract advertised in OJEU (115753-2008)

A Copy supplied via e-mail

Q Copy of full details required of OJEU notices 233251-2008 and 237866-2008

A Copies supplied via e-mail

Q Client would like full details of 3 contract opportunities advertised in the OJEU (189538-2008, 154918-2008 and 158389-2008)

A Copies supplied via e-mail

Q Copy of full details required of OJEU notice 237866-2008

A Copy supplied via e-mail

Q Copy of full details required of OJEU notices 233251-2008, 135552-2008, 125497-2008 and 142255-2008

A copies supplied via e-mail

Q Copy of full details required of OJEU notices 247701-2008 and 233251-2008

A Copies supplied via e-mail

Q Copy of full details required of OJEU notice 233251-2008

A Copy supplied via e-mail

Q Copy of full details required of OJEU notice 312669-2008

A Copy supplied via e-mail

Q Copy of full details required of OJEU notice 336496-2008

A copy supplied via e-mail

Q Copy of full details required of OJEU notices 253799-2008, 255314-2008 and 189538-2008

A Copies supplied via e-mail

Q Copy of full details required of OJEU notices 334445-2008, 320791-2008, 246422-2008, 247701-2008, 142255-2008, 115753 and 233251-2008

A copies supplied via e-mail

Q Copy of full details required of OJEU notice 334445-2008

A Copy supplied via e-mail

Q Copy of full details required of OJEU notices 334513-2008, 325299-2008, 320791-2008, 312669-2008, 312553-2008, 233251-2008 and 142256-2008

A Copies supplied via e-mail

Q Copy of full details required of OJEU notices 334557-2008, 334445-2008, 325299-2008, 313908-2008, 320791-2008, 312669-2008, 312553-2008 and 154918-2008

A Copies supplied via e-mail

Q Copy of full details required of OJEU notices 336496-2008 and 333906-2008

A Copies supplied via e-mail

Q Copy of full details required of OJEU notice 325299-2008

A Copy supplied via e-mail

Q Having read article in MAS newsletter, would like to know more about how they could access contract opportunities in the public sector

A Explained basics of EU rules and how contracts are advertised. Sent details of EEY tenders service and trial subscription application form

Q Interested in accessing contract opportunities in the public sector. Already deals with schools in the County but could possibly offer services to others

A Nature of service is very specialised (direct on-line teaching to KS2) and therefore contracts are likely to be small and probably not openly advertised. Discussed ways in which he could get in contact with potential clients. Also sent details of tenders service for information

Q Is looking to access more public sector contract opportunities and noticed information about this on our website: how can we help?

A Tenders service outlined and further information supplied

Q Interested in accessing contract opportunities in Europe for their kind of work

A Information provided on tenders information service and meeting arranged to discuss further (6/3/09)

Q Interested in accessing public sector contract opportunities for IT services they offer. How can we help?

A OJEU rules explained and also details of our service given. Supplied application form for trial subscription

Q Firm is looking to expand its business (3d design) and wonders how EEY can help

A Discussed: public sector contract opportunities and internationalisation. Followed up with information on procurement events, SCMS and partner search services

Q During meeting at event, identified two contract opportunities on TED which were of interest. Client asked for copies

A Supplied copies and also details of our tenders service

Q Looking for details of a contract recently put out to tender by the Uni of Lancaster.

A Checked TED. Found 1 contract award notice from 1/4/09 but not ITT. Offered to do search for sub-threshold contract if required.

Q Interested in developing business with public sector clients for supply of windows

A Arranged meeting for 21/4 at which discussed in detail strategies for accessing this market. Also discussed tenders service and sent sample OJEU notices and application form for trial subscription

Q Client is interested in accessing contract opportunities for metal fabrication, especially electrical cabinets, fume cupboards etc

A Sent some sample notices to Andy Taylor for forwarding to client

Q Wishing to do sub-contract work, drilling water wells, but how do they find out about contract opportunities?

A Wishes to sub-contract to site investigators. Explained EU rules and scope of OJEU. Agreed to do search to see if any contracts advertised on TED: found a few on well / borehole drilling but most were qualification notices (utilities). Sent some examples and an explanation of qualified supplier systems

Q Interested in contract opportunities in the public sector

A Gave details of tenders service

Q Interested in contract opportunities in the public sector

A Explained scope of EU rules and especially Annex IIB. Looked in TED and found some voluntary notices for supply of recruitment services. Sent a copy of specific notice of interest (Bradford 119921-2009).

Q Had attended workshop at Meet the Buyer and would like copy of slides used to use with management team

A Copy supplied same afternoon

Q Interested in selling to the public sector

A Service outlined. Delegate also attended workshop run by EEY and asked for copy of slides to use with management

Q Interested in contract opportunities for mediation services

A Explained service. Mentioned had seen specific opportunity in TED on the previous day and arranged to send a copy (done same day - Southampton CC)

Q Interested in contracts for supply of promotional products

A Demo of TED given and service explained. Further information provided

Q Interested in OJEU notices for supply of Christmas lights, windows and mailing services.

A Tenders service discussed and information provided

Q Interested in accessing contract opportunities in the public sector

A Explained tenders service and provided further info

Q Would like to access regular information on public sector contracts

A Tenders service outlined.

Q Interested in accessing information on public contract opportunities

A Tenders service explained and TED demonstrated

Q Would like to identify contract opportunities for photograhy / design work but is struggling to do this, especially on TED. Can we help?

A Meeting arranged

Q Interested in selling to the public sector: currently supplies IT on a lease basis to SMEs and start ups of up to 25 people

A As client is concerned public sector contracts may be too large (a concern I shared), arranged to send him sample notices from OJEU. Did this and then discussed with client strategies for accessing smaller contracts

Q Interested in contract opportunities in the public sector, but can probably only handle smaller ones

A Explained how lower value contracts are advertised. Mentioned one specifically in Rotherham (Inspire Rotherham) and arranged to send information on it

Q Interested in tendering opportunities in Europe for their products, including hospital beds, pressure mattresses etc. Currently sells widely in the UK

A Explained tenders information service and arranged to send further details and samples (done 26/5)

Q Interested in accessing contract opportunities, especially for lower value contracts

A Outlined our tenders service and scope for any sub-threshold contracts (i.e. largely Y&H). Arranged to send examples and details of our services

Q Had heard of some contract possibility for the assessment of habitats in the Peak District. However, does not remember seeing it advertised in TED. Can we research this?

A Checked TED. Not advertised there. Did further research and managed to find details via the Derbyshire CC website on www.sourcederbyshire.co.uk

Q Interested in contracting for exhibition build in the UK and the rest of Europe, but how do they go about finding out about contracts?

A Tenders service explained and sent further details, plus sample notices from TED

Q Had attended procurement workshop. Already does some work in the public sector (e.g British Waterways, National Grid etc) but would like to do more. How can we help them?

A Explained tenders service further (only brief mention at event). Supplied application form

Q Has been notified by us of contract with Leeds Met but does not understand how to apply

A Explained how to access documents via Intendhost site

Q Trying to get hold of notices in relation to first phase of the tram in Nottingham. ITT was published in the OJEU in 1998 (no exact date known) and the contract award in March 2002. Can we help? They need to know what type of contract it was classified as

A Without a date, 1998 will be impossible (we also have problems with the CDs from this date). May be able to help with the 2002 one: do they have a more precise date?

Q Requested copy of OJEU notice published by University of Lincoln (247257-2009)

A Supplied full text from TED

Q Interested in doing business with public sector to provide event management services but how does he find out about contract opportunities?

A Tenders alert service explained and provided further details and trial subscription application form

Q Interesed in accessing contract opportunities in the public sector

A Explained tenders alerting service and gave more details. Arranged also to send sample notices. 3 samples sent for each of the main areas of business (CCTV, air conditioning and electrical installation)

Q Interested in working more for the public sector but woudl like to know how to find out about contract opportunities

A Tenders alerting service discussed as well as strategies for bidding for work. Further details of service supplied

Q Interested in accessing public sector contracts to supply CCTV and other security products & installation services

A Tenders alerting services described and information supplied with application form

Q Enquired about our tendering services and how to get contracts on tenders for rubber stamps.

A Gave him details about tendering and our services along with our contact details.

Q Enquired about the tendering service

A Gave details about the service we provide. Details about how to contact us to sign up for the service.

Q Would like further information about on an NHS contract for a CT browser

A Obtained from Supply2.gov and sent link

Q Has done some work for East Riding Council but did not win second tender, having lost out (marginally on price). A little disillusioned as it seems that reputation counts for nothing. Can we help them to sell more effectively?

A Discussed strategies for selling effectively to this sector. Mentioned training events in progress and arranged to send client details of ones in their area

Q Interested in developing sales to public sector of their product but how do they find out about opportunities?

A Explained OJEU rules, TED and our service.

Q Needs to get hold of a notice advertised in the OJEU on 3rd April 2004, but this is no longer available via the TED archive. Can we help?

A Managed to obtain copy from CD-ROM (57196-2004) and sent to client

Q Threshold for consultancy services to be published in OJEU?

A £139 893 IS THE AMOUNT (OR £90 319 for local government organisation) Client rang back for clairification if threshold applied if contract novated to subsequent Design build contractor. Latter would involve additional work and there is a threat that the college could be accused of splitting the contract up to avoid having to follow OJEU procedures for the 1st part.

Q Needs copies of 2 OJEU notices relating to the design and build of school in Lewisham from 17/10/2002 and 15/5/2003. Can we help?

A Sourced from old OJS CDs and supplied copies (in WORD)

Q Would like further information about a contract advertised in the OJEU with ref 295024-2009

A Published by Lancs CC. Copy of full ITT supplied

Q Would like further information about an OJEU notice with reference 299325-2009, published by the DCFS

A Copy supplied by e-mail

Q Request for full details of contact published by GMPTE (299338-2009)

A Copy supplied by e-mail

Q Interested in finding out about contract opportunities for sale of promotional items to public sector clients. How can they go about this?

A Options explained and our tenders service outlined. During demonstration of TED identified one contract of particular interest (313210-2009) and arranged to send a copy. This was done immediately on return to office

Q Wants to understand better the EU procedures for public contracts and how to access contract opportunities

A Made client aware of workshops being run with BLY and also of services to receive tendering opportunities including the EEY service. Sent link to workshop booking form and sample notices from TED

Q Would like full details of a contract advertised recently by YPO for content management software (307610-2009)

A Copy obtained from TED and supplied by e-mail

Q Full details required of OJEU notice published for UFI Ltd (360558-2009)

A Full details sent by e-mail

Q During conversation at Meet the Buyer, client expressed interest in accessing information on public sector contract opportunities but did not know how to source them. Can we help?

A Explained EU procurement rules and how contracts are advertised. Outlined service offered by EEY and arranged to send sample notices from TED so that client could see nature of contracts advertised there

Single currency

Q euro rate needed for 1st May 2008

A rate supplied from OJ

Q Requires the euro / £ rate for 1st October 2008

A Obtained from OJ and given

Q euro - £ exchange rate for 2/11/09

A No rate published for 2/11 so gave rate for 3/11

Q Client request for Euro exchange rate as at 4th January 2010

A Exchange rate given

Social policy & employment

Q Would like to track EU developments as regards employment and health & safety. Can we help?

A Suggested sign up for ezine. Added to list.

Q Specialise in recruitment of staff for oil & gas industry and is working for a Swiss-based firm to source staff for permanent positions. Have been told that they have to register there. Is this true?

A Knew from previous enquiry (14/1/09) that there is a requirement to be registered there (regulated profession), even when providing a service remotely. Had been confirmed by Swiss Embassy. Ways round this include appointing a Swiss agent or invoicing UK subsidiary (if they have one)

Q Have been told that they need an E102 form for sending technicians to Spain (and other countries). Is this the case? And where do they get one from?

A Think actually they need form E101 (E102 is where last more than 12 months). Sent form and link to HMRC site where they can apply online